Junior IT Engineer

Based in Ipswich

Liquidline is the leading supplier of refreshment solutions to high end business customers nationwide. Our customers are companies that take pride in quality refreshments for their employees and their clients. Our success is built on outstanding customer service, hard work and a great team culture. We believe in delivering WOW experiences to both our customers and our valued employees.

 

We are looking for a Junior IT Engineer who is passionate about IT and can have an impact on a critical area of a business that’s really going places. We truly live our Company Values of Passionate, Responsive, Thoughtful, Innovative and Smart Working every day and therefore we want people who hold the same values as we do to come and join us. If this sounds like you then we want to hear from you.

 

This role will involve being the first point of contact for our employees, being able to quickly and efficiently resolve issues first time. This is a great opportunity for any individual with previous IT experience who is looking to develop their technical skills and knowledge.

 

Responsibilities include:

  • Monitoring and responding to IT tickets
  • Finding solutions to reoccurring issues, education of colleagues.
  • New starter set up.
  • Creation of user documentation.
  • Phone system administration
  • Providing remote support.

 

The ideal candidate will be/have:

  • Experience of an IT ticketing system, Windows 10 support, CRM/ERP system, SQL queries and databases desirable but not essential
  • A problem solver
  • A quick learner with a can-do attitude.
  • Positive outlook
  • Tenacious approach
  • A great sense of humour

 

In return for the ideal candidate is a salary up to £22,000 per annum dependant on experience. You will also receive great benefits including; access to WOWLounge – our very own online perk system full of employee discounts, cashback and use of the Employee Assistance Programme. You’ll also benefit from a commission structure as well as our company-wide profit share scheme, holiday allowance, company gym and BBQ breakfasts when targets are met. We provide all of our staff with lunch daily as well as our amazing coffee and other refreshments.

You’ll also be given a full induction programme to ease you into the role as well as ongoing development and recognition.

All applications should be sent by email to [email protected]

By applying for this role you give permission for Liquidline to submit your personal information contained within your CV or any other relevant information provided in order for the hiring manager to review your application for the specific role applied for. Liquidline will not submit or use your personal information for any other purposes other than for hiring for this vacancy.