Operations Assistant

Based in Ipswich

Liquidline is the leading supplier of refreshment solutions to high end business customers nationwide. Our customers are companies that take pride in quality refreshments for their employees and their clients. Our success is built on outstanding customer service, hard work and a great team culture. We believe in delivering WOW experiences to both our customers and our valued employees.

We are looking for an Operations Assistant who is passionate about supporting a busy department and wants to be part of a growing company that’s really going places. We truly live our Company Values of Passionate, Responsive, Thoughtful, Innovative and Smart Working every day and therefore we want people who hold the same values as we do to come and join us. If this sounds like you then we want to hear from you.

The Operations Assistant will help us to drive customer service and support the logistical & transport side of Operations.

The role will entail:

  • Supporting the Technical Helpdesk Team by calling customers
  • Admin support from account queries to chasing of delivery notes
  • Take ownership of our End of Day Process
  • To assist with assigning Operators and Delivery team work loads
  • Supporting on Preventative Maintenance planning
  • Support in the parts ordering processes


The ideal person will have:


  • Good foundation of administration duties
  • Good IT skills
  • Clear and professional communication techniques
  • Strong personal organisational skills for example inbox and task management
  • Good ability to understand and thought process of technical information
  • Flexible and great can-do attitude


This is a Full-Time position, Monday to Friday 7.30am till 5.00pm


In return for the ideal candidate is a competitive salary.

You will also receive great benefits including; access to WOWLounge – our very own online perk system full of employee discounts, cashback and use of the Employee Assistance Programme. You’ll also benefit from our company-wide profit share scheme, holiday allowance, company gym and BBQ breakfasts when targets are met. We also provide all of our staff with lunch daily as well as our amazing coffee and other refreshments.


You’ll also be given a full induction programme to ease you into the role as well as ongoing development and recognition.


We look forward to hearing from you.