Sales Administrator / Client Manager

Based in Ipswich

    The Sales Administrator role is exciting and varied, you will be working as part of the Client Management team, alongside one or more Business Development Managers, and providing a ‘wow’ customer experience from pre-sales meeting preparation to ongoing post-sales care.
    Your key responsibilities will include:

    • Responsible for managing a selection of existing customer accounts to drive additional sales of products and services as well as replacing ageing equipment and renewing leases
    • Assisting in the pre-meeting preparation
    • Maintaining CRM system, including new leads as well as ensuring customers’ accounts are updated
    • Handling enquires regarding consumable pricing, contract and updating equipment records
    • Follow up with the Sales Executive on completed appointments, close appointments where necessary on the CRM and action any quotes or other tasks as required
    • Prepare and send quotations and sales agreements to customers for equipment and consumables
    • Obtain initial order, process signed sales agreements and submit lease acceptance requests
    • Complete the on-boarding process, liaise as required with logistics department, workshop and customer to arrange the installation.
    • Provide ongoing customer support e.g. post installation calls and dealing with any escalated queries
    • For branded materials manage designs, quotes and agreements

    Skills and Attributes:

    • High attention to detail and be able to work using your own initiative as well working as part of a team.
    • Have brilliant verbal and written communication skills.
    • Confidence to proactively make calls.
    • Able to multitask, be great at problem solving and enjoy working in a fast-paced environment.
    • Experience of using Microsoft Office and a CRM system are essential

    We are keen to see cv’s from professional, dynamic and ambitious candidates who meet our criteria.

    In return, we will offer a competitive basic salary.  Working hours are 0730 to 1700.  Company benefits include: holiday allowance, Profit Share Scheme, Company Gym, BBQ Breakfast when targets are met and a full training programme to ease you into the role.

    All applications should be sent by email to HR@liquidline.co.uk

    By applying for this role you give permission for Liquidline to submit your personal information contained within your CV or any other relevant information provided in order for the hiring manager to review your application for the specific role applied for. Liquidline will not submit or use your personal information for any other purposes other than for hiring for this vacancy.

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