Website Ordering Guide

Welcome to our new website! If you are a new or existing customer of Liquidline, you will be excited to know that there are many new features of this website which may seem a little different to the old site, so here is a short guide on how to order:

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    Firstly

    It is important to note that your prices don’t show on the website until you have logged in.

    login page

    Sign In

    On the top right hand side of the page, click “Sign In”

    On the sign-in page, please enter your account code and password. If you have lost or forgotten your details, please call customer service: 0800 849 9110

    my account screenshot

    Browse

    On any page, you can use the dropdown tab at the top of the page to browse our full range of Consumables.

    Also, to find a specific product, click on the search icon on the top right hand side of the page.

    borders minipack biscuit assortment page

    Next

    Now you’re logged in, you can now view prices, plus add products to your basket

    Quick Buy

    When you are viewing a page of products, you can click the “Quick Buy” button to add a product to basket quickly.

    The Quick Buy box which pops up allows you to change the amount and quantity to add your basket. Once you have added to basket, the box disappears and you can continue shopping.

    basket page

    Your Basket

    When you click “add to basket” on any product, you will be redirected to the basket page, where you can view all the products & quantities of your order

    remove from basket option

    Removing

    If you would like to remove something from your basket, please click on the little red cross on the left side of the product

    update basket page

    Quantity

    Also, to change the quantity of products, type in the quantity, then click “update basket” to update the total price.

    checkout page

    Order

    Once you have successfully collated your order, please scroll down & click “Proceed to Checkout “

    This will go the the checkout page, where you can enter your Purchase Order Number in the notes box. Please call Customer service if you have any issue with this stage of the order.

    Complete!

    This completes your order, your Web Order Number and Order details will show on the next page.

    We advise that once you have finished your order, close the browser or log out.

    my account page

    View Orders

    You can also now view your order details and online order history by clicking on the “My Account” Button at the top of the page.

    Re-Order

    On your order history page, you can select re-order on any previous online order, and this will replace the products in your basket with the same products as your previous order.