Knowledge Hub
How do I update my delivery address?
You can update your delivery address by logging into your account and editing your saved addresses under your profile settings.
Why Are Commercial Coffee Machines Expensive?
What if an item in my subscription is out of stock?
You’ll receive a notification and be given the option to swap the product, delay the shipment, or wait until the item becomes available again.
The Rise of Matcha: Benefits, Recipes & How to Enjoy It At Work
Is there a discount for subscribing?
No, the primary benefit is convenience. Our subscription service is designed to automate your most frequent purchases, saving you time and keeping your supplies consistent.
Designing The Perfect Tea Point
How to Take Care of Your Commercial Coffee Machine
Can I add one-time purchases to my subscription order?
Yes. You can add one-time purchases to your cart during checkout, even if you’re processing a subscription order at the same time.
Are Instant Hot Water Dispensers Worth It?
Coffee Vending Machines vs Bean-to-Cup: Which One is Right for Your Workplace?
Will I be notified before my subscription order ships?
Yes. We’ll email you before each subscription is processed so you have time to review your items and make any necessary changes.
Is there a minimum order quantity for subscriptions?
No minimums apply. You can subscribe to just one item or multiple; it’s entirely up to your needs.