About Us

A culture for amazing customer service

Our Story

 

The Liquidline story begins in Suffolk with one man and a simple mission – to make good things happen. Our first ever installation was a bottled water cooler and for the first two years, the focus was on water machines and drinking cups. In year three, driven by our founder’s passion for coffee and to better serve our customers, coffee machines were added to the product range. Since then we have outgrown three offices, expanded our product range ten-fold, have offices in Ipswich, London, Yeovil, Coventry and Manchester and are proud to serve the whole of the UK.

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Ipswich
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London
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Coventry
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Yeovil
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Blackpool

Our Customers

We are proud to support and work alongside businesses to offer a refreshment solution bespoke to them with their own support network. Our partners boast everyone from global brands like Twitter, Savills and Mercedes-Benz to small start-up businesses, all of whom love what Liquidline has to offer them: Premium Service and Quality Beverages. We are dedicated to taking care of all water, coffee, tea, food, vending and juice needs, as well as maintenance and after-sales service, allowing our partners to focus on other facets of their life, like family, friends, work, and play.

Our Mission

Inspiring admiration from those we serve – our people, our customers and the communities we support.

Our Vision

Enhancing life by creating refreshing ‘wow’ experiences for all our customers and the people we work with. 

passion value icon
  • We are intense in our love for coffee
  • We do everything we can to deliver brilliant products and services for our customers
  • We put 100% into every thing we do
Thoughtful Value Icon
  • We build relationships with our customers (& each other) and we “go the extra mile” for them
  • We use our initiative to help colleagues and customers
  • We treat everyone with respectful behaviour and language
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  • We work as a team to exceed customer expectations and needs
  • We fix issues quickly
  • We answer emails quickly – at least an acknowledgement within 24 hours
Innovative value icon
  • We generate and share new ideas
  • We analyse everything and look to continuously improve
  • We boldly embrace change
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  • We work together as one team
  • We make every minute count
  • We focus on what matters

Become a Partner

Join Liquidine