Supplier Quality, Compliance & Sustainability Manager

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. 

We are proud to be Great Place to Work® certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence.

Responsibilities

As the Supplier Quality, Compliance and Sustainability Manager you will bring strong technical knowledge of supplier quality, product compliance and sustainability, with the confidence to turn regulation into clear, practical guidance for the business. You will be someone who builds trusted relationships with suppliers and colleagues, protects our customers by making sure the products we buy and supply are safe, compliant and correctly described, and enjoys owning the detail. You will bring structure and insight to Procurement, helping Liquidline meet its legal and contractual obligations and turn its ESG commitments into measurable progress. Your practical approach, attention to detail and ability to influence at all levels will play an important part in strengthening our supply chain.

• Own quality, food safety, compliance and sustainability standards across coffee, tea, water, consumables and equipment categories.
• Lead supplier quality assurance activities, including supplier approvals, risk assessments, performance reviews and audit programmes.
• Manage product quality issues, non-conformances and corrective actions, ensuring root causes are identified and effectively resolved.
• Maintain robust product traceability processes and coordinate regular traceability exercises and mock recalls.
• Conduct risk-based supplier audits, both remotely and on-site, to ensure ongoing compliance and continuous improvement.
• Support customer, certification and third-party audits by providing product, supplier and sustainability compliance information.
• Ensure compliance with all relevant food safety, hygiene and regulatory requirements, including HACCP principles and food information legislation.
• Oversee the management of ingredient, allergen, nutritional and product labelling data, ensuring accuracy and regulatory compliance.
• Maintain and develop a central compliance information system to support customer enquiries, tenders and business requirements.
• Ensure compliance relating to food contact materials, water hygiene, packaging and equipment standards.
• Act as the primary contact for product compliance matters with external regulatory bodies and support operational compliance enquiries.
• Monitor emerging legislation and regulatory changes, providing guidance and recommendations across the business.
• Lead supply chain due diligence programmes relating to ethical sourcing, environmental compliance and responsible procurement.
• Drive the development and delivery of the company's ESG strategy, sustainability objectives and reporting activities.
• Measure and report environmental performance, including carbon emissions, sustainability ratings and customer ESG requirements.
• Promote responsible sourcing initiatives and sustainability certifications across the supply chain.
• Coordinate sustainability improvement projects relating to waste reduction, recycling, packaging and carbon reduction.
• Provide quality, compliance and sustainability expertise to support sales, bids and tender submissions.
• Produce and present regular performance reports and KPIs to senior leadership.
• Manage external compliance partners, laboratories and consultants where required.
• Deliver training and awareness initiatives to promote a strong culture of quality, food safety, compliance and sustainability throughout the business.

Requirements

• Minimum 3 years' experience in a Quality, Compliance, Technical or Food Safety role within the food, beverage or FMCG sector.
• Strong knowledge of food safety, regulatory compliance, supplier quality management and traceability.
• Experience conducting supplier audits, risk assessments and managing product quality issues.
• Food Safety & HACCP qualification (or equivalent).
• Understanding of food labelling, allergens and nutritional compliance requirements.
• Excellent communication skills, with the ability to influence suppliers, stakeholders and senior leaders.
• Able to interpret regulations and translate them into practical business solutions.
• Strong analytical, problem-solving and organisational skills.
• Highly detail-oriented, with a proactive and solutions-focused approach.
• Confident using Excel and reporting tools to analyse and present data.
• Collaborative and relationship-driven, with the confidence to challenge where necessary.
• Committed to continuous improvement and maintaining high standards.
• Experience with ESG, sustainability or carbon reporting.

• Knowledge of ethical sourcing, responsible procurement and supply chain due diligence.
• Familiarity with ISO 9001, ISO 14001, BRCGS or similar management systems.
• Degree in Food Science, Environmental Science, Sustainability or a related discipline.
• Professional qualifications such as IEMA, CIPS or Carbon Literacy.

Benefits

Being a part of Liquidline is more than just a job – it’s a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too:

• 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge.
• Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs.
• Candidate Referral Program: Help grow our team and earn rewards
• Company Bonus Scheme: Celebrate success with us. 
• Enhanced Sick Pay: Supporting you when you need it most
• Enhanced Parental Leave: Comprehensive support for your family journey 
• Salary Sacrifice Pension Scheme: Save for your future with ease.
• Life Assurance & Income Protection (UK Only): Peace of mind for you.
• HSF Health Plan: Access affordable healthcare.
• YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support.
• Employee Assistance Programme: Mental health support, virtual GP services and more.
• Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences.

Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there’s never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth.

We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!