Workshop Team Leader

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees.

We are proud to be Great Place to Work® certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence.

We’re looking for an experienced Workshop Team Leader to join Liquidline at our Warehouse. This is a hands‑on leadership role where you’ll lead, coach and develop a skilled team of workshop technicians while ensuring the highest standards of quality, productivity and safety. You’ll act as second‑in‑command to the Workshop Manager, supporting the day‑to‑day operation of the workshop, planning workloads, maintaining stock levels and ensuring equipment is built, refurbished and pre‑delivered to specification and deadline. You’ll also play a key part in training, performance management and continuous improvement across the team.

The Role – Workshop Team Leader

• Supporting the Workshop Manager to ensure the smooth daily running of the workshop
• Leading and motivating a team of technicians, providing coaching, direction and support
• Acting as deputy when the Workshop Manager is absent
• Planning and prioritising daily workloads including PDIs, customer repairs, refurbishments and swap‑outs
• Monitoring swap‑out requests and ensuring timely completion and communication
• Ensuring availability of parts and managing stock levels to avoid workflow bottlenecks
• Carrying out and overseeing inspections, repairs, PDIs and fault‑finding on machinery
• Maintaining high standards of health & safety, cleanliness and organisation
• Supporting recruitment, inductions, probation reviews and ongoing competency reviews
• Working closely with internal teams such as Purchasing, Warehouse, TSC and Customer Care
• Attending and contributing to capacity and team meetings
• Leading by example with a positive, professional and proactive approach

What You Will Need In The Role Of Workshop Team Leader

• At least 2 years’ experience as a machine technician in a workshop environment
• Strong electrical knowledge with a clear understanding of electrical safety
• Broad technical understanding of machinery to support fault diagnosis and delegation
• Confidence acting as a technical and behavioural role model
• Excellent communication and interpersonal skills
• Strong planning and prioritisation abilities
• IT‑literate (Outlook, Teams, Excel, Word and Eagle)
• Calm, decisive and solutions‑focused under pressure
• Meticulous attention to detail
• Passionate about quality, teamwork and continuous improvement
• Supportive, collaborative and service‑driven

What You Will Learn & What Liquidline Can Offer You

Being a part of Liquidline is more than just a job – it’s a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too:

• ​​​25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge.
• ​​​Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs.
• ​​​Candidate Referral Program: Help grow our team and earn rewards
• ​​​Company Bonus Scheme: Celebrate success with us. 
• ​​​Enhanced Sick Pay: Supporting you when you need it most
• ​​​Enhanced Parental Leave: Comprehensive support for your family journey 
• ​​​Salary Sacrifice Pension Scheme: Save for your future with ease.
• ​​​Life Assurance & Income Protection (UK Only): Peace of mind for you.
• ​​​​HSF Health Plan: Access affordable healthcare.
• ​​​​YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support.
• ​​​​Employee Assistance Programme: Mental health support, virtual GP services and more.
• ​​​​Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences.

Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there’s never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth.

We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!