Knowledge Hub
Do you offer barista training?
Yes! Our in-house coffee experts provide hands-on barista training either at your location or at our Liquidline Coffee Academies. Training covers everything from coffee brewing techniques and milk frothing to machine cleaning and maintenance.
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Can I reorder previous purchases from my account?
Yes. Your order history is saved in your dashboard so you can quickly view, access and reorder regular items with just a few clicks from your dashboard.
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How do I reset my password?
Click on “Forgot Password?” on the login page. You’ll receive an email with a secure link to reset your password and regain access to your account.
What can I do on my account dashboard?
Your account dashboard allows you to view past orders, manage subscriptions, update delivery or billing details and track your deliveries. It’s designed to make managing your refreshment needs quick and easy.
How do I create an account?
Once you become a Liquidline customer, you’ll be able to access our My Account feature. To activate your account, simply email us at [email protected] or call us on 0800 849 9110. You can also visit our website using the link you were sent via email in your onboarding process. From there, just follow the quick and easy steps to register and get started.
Can I speak to someone for help choosing a product?
Yes, we offer personalised consultations. You can use our machine finder tool or book a live demo with one of our experts to guide you to the best solution for your space, volume and drink preferences.
The Palatable Partnership