Barista training is crucial for the success of any coffee shop. Encouraging your baristas to expand their knowledge and attend workshops, competitions and barista training events will set them up to be the best at their role in your company.
Training your baristas is not just essential for the financial success of your business, but also for your company brand. If your baristas are highly skilled they will be better acquainted at approaching your customers in a friendly manner and going above and beyond to impress and leave a lasting impression on them. Some of the best baristas in the world strike conversations with their customers, and leave them feeling satisfied, not just with their coffee, but with the service they have been provided.